Reviews

AC Installation

Sep 06,2016 by Elizabeth S
Lizz reviewed Melton's Heating & Air Conditioning, Inc. — 5 star

July 30 at 9:44am · ..

WE had a mild early summer so it was not necessary to turn our air conditioning on...so when the temp. went back up to the 90's last Sunday we found our air was a goner. I went on line and ordered up a service call from Melton's. The young repairman showed up and told us we were going to need to replace the unit. Brian came that afternoon and counseled us on what and how. During all of the week we have out of area guests staying in our very very very hot home. 
 Thursday morning we received a call from Randy at Melton's " would be able to have our new furnace and air installed on Friday morning at 8:00 AM...
I have heard horror stories of folks waiting weeks for such services to be completed.
The crew showed up on time Friday. They were polite and quickly started their jobs. I have been so impressed with the quality of service from the first contact by email on a Sunday afternoon to the Friday installations.

Thank you and please feel free to use us as a reference.
Elizabeth S 

Thank You,

Experience

Sep 01,2016 by Nanette King
My roofing contractor could not find the gas vent. I had a chimney cap put on and was concerned. ..Melton stopped by within 10 minutes and identified the vent. No charge!!!

Excellent service

May 24,2016 by Cathy Chamberlain
I had a new ductless system installed by Melton's. They were every efficient and very knowledgeable. They explained my Energy credits which helped a lot in affording a new heating and air conditioning system. Thank you very much.

Oct 22,2015 by Dick and Doris
Dear Randy & Greg,
We thank you very much for the great service you provide to us. Your installers were 
friendly, hardworking and great to have around. Your salesman, Kyle, did a great 
job steering us in the right direction.

Thank you and God Bless

Heat Pump Replacement

Sep 25,2015 by Gayle
Melton's just installed a new replacement heat pump for me. Wonderful service, timely, 
got right on it. Randy was very efficient to work with and his installers were in and out 
of here in about 4 hours, very courteous, respectful. Couldn't have asked for more

Heating Ducts Cleaned

Sep 25,2015 by Brian
Cheryl from Melton\'s came out and cleaned all the heat ducts and returns in our home. I wanted 
to express our appreciation for the friendly and professional way she treated my wife and I, 
and our home. Dealing with customers for most of my time in the telephone industry I can 
without hesitation say that Cheryl is an asset to your company. Again I cannot say enough nor 
totally express how pleased my wife and I were treated and pleased with the work that was done. 

Thank You so very much for a job well done.

Immediate Service

Sep 25,2015 by Janet
Great and immediate service, they were able to replace a broken furnace the 
SAME day I called them. They made the tax refund information very clear. 
They exceeded my expectations, and I highly recommend them to anyone 
for furnace repair and replacement.

Heat Pump Installation

Sep 25,2015 by Kerry
Melton s installed a heat pump and air handler and cleaned ducts.I would like to express 
our appreciation for the professional way they accomplished the installation. They were 
very respectful friendly and helpful to my wife and I

Heat Pump Installation

Sep 25,2015 by Brian
Thank you for the very good job you did on our heater/ heat pump installation. I am amazed at the short time it took (2 days).
Everybody involved did a wonderful job. The lady on the phone was very professional and informative. Brian answered all our questions and told us all of our options. Mike and Ramone went right to work and did a very clean and good looking installation. The electrical put in his part the way I asked him to. I realize retro-fitting an old system like we had is no easy but you made it look like it is. You certainly will have our recommendation to any of our friends and organizations.
If there are any extra charges for anything please let me know, as I asked the electrical to make some changes from the old hook-ups.

Outstanding Customer Service

Sep 25,2015 by Tabitha
I am writing this letter as a humble note of appreciation for the outstanding 
customer service provided by your service technicians, Jim and Nick, who 
provided their services on July 18th.

Jim had worked at servicing our HVAC and while beginning work on our A/C, 
it stopped working correctly. Jim put in a service request to the office but, the 
next appointment wasn’t available until the following Tuesday. When I 
explained to Jim that I have serious health issues and I am not able to 
tolerate the heat, especially the 90+ degree heat wave we are having, he made 
sure to make arrangements for someone to come out that same evening. For 
that I am truly grateful.

I really commend the prompt service provided by Nick, who showed up later 
that evening, and even though it was a Friday night around 7pm, he did not 
complain which was a great relief.

Jim and Nick’s personalized customer service and hospitality were really 
appreciated. Thanks for taking the time to go the extra mile for me. Your 
patience and kindness has not gone unnoticed. Thank you for making this 
experience a good one.

Sincerely,

Tabitha, Keizer

Mini Split Installation

Sep 25,2015 by Lori
Service and speed couldn't have been better. Randy went the extra mile, (several times!) 
to make my father happy and comfortable with his new mini split system. He returned calls 
quickly, arranged installation quickly, and had excellent follow up. Best customer service I
have experienced from a company in a long time! Thank you!

Furnace Repair

Sep 25,2015 by Marilyn
Had a new furnace and air conditioning unit installed, I had no heat and they went the 
extra mile to fit me in and had the job done in less then one day. Excellent customer 
service. Would highly recommend them.

Heating Ducts Cleaned

Sep 25,2015 by Brian
Cheryl from Melton\'s came out and cleaned all the heat ducts and returns in our home. 
I wanted to express our appreciation for the friendly and professional way she treated 
my wife and I, and our home. Dealing with customers for most of my time in the 
telephone industry I can without hesitation say that Cheryl is an asset to your company. 
Again I can not say enough nor totally express how pleased my wife and I were treated 
and pleased with the work that was done. Thank You so very much for a job well done.

Heat Pump Replacement

Sep 25,2015 by Gayle
Melton's just installed a new replacement heat pump for me. Wonderful service, 
timely, got right on it. Randy was very efficient to work with and his installers were 
in and out of here in about 4 hours, very courteous, respectful. Couldn't have asked 
for more.
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