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Reviews

Happy Customer!

Apr 27,2021 by Rick
The entire crew at Melton's did an excellent job, Very professional from start to finish.  Thank you!

Rick Graham

Great quick service

Dec 14,2020 by Lori
We were referred to Meltons by several friends. Their employees are professional and worked with us to fix our heater and did not strictly push to give us only an option of replacing it. Fair pricing. When we decide to replace we will definitely choose Meltons

Purchase Influencer

May 06,2020 by Lisa
We couldn't be happier with our purchase and installation of our new Trane furnace, air conditioner and whole house air cleaner.  System was ordered and installed within a couple of days.  Technicians Michael & Keegan were on time and completed installation of all components, tested the system, and cleaned up before leaving--all by 2pm.  We also purchased a new Ecobee smart thermostat with voice control that was up and running in minutes.  I was able to work directly with the Melton's owner to design and select system components to maximize our investment.  Pricing was fair to begin with and the owner found some further discounts.  If only I could get my husband to stop talking to the "Alexa" built into the thermostat getting her to tell jokes...

Mar 18,2020 by Pete
My highest respect for all the staff at Melton's Heating & air conditioning. Doing business with Brian, Rochelle, Colleen, Martin and Jason has been remarkable! Beginning with our first contact with Melton's, my wife and I have been treated with great respect, courtesy, patience and kindness.  We purchased a new Ruud gas furnace and air conditioner and had them installed on March 17, 2020 by Martin & Jason.  These two installers were top notch in the industry.  If possible, I would give them 10 stars.  Their work was simply amazing!  Square, plumb and level says it all. The excellent quality of their installations clearly reflect the quality of their management. At my age of 75 years, it  was a very refreshing experience.  If it were possible, I would recommend additional compensation for Martin, Jason and all of your staff that I personally interacted with.  Thank you and God Bless.  Pete

Happy customer

Mar 17,2020 by David
Very good people to work with, excelente service, easy to talk about price and budget honest people.
I’m very satisfied to have a air conditioning unit installed by Melton’s Heating and Air conditioning 
Thank you for you service.

Mitsubishi ductless heating system

Oct 18,2019 by Wynter
Meltons installed our heat pump 2 days ago. It is so quiet and warm ! Even our bedrooms are warm now. Everyone in our home can relax now with the cozy warmth ! Each person was so helpful from the sales representative, to the installer, and those in charge of the paperwork . We are very very happy to feel warm! Thank you Meltons!

Oct 02,2019 by Breeze
Came over within an hour after contacting them. The guys were smiling, friendly, and fixed it on the first try. Thank you so much!!

Sep 30,2019 by Breeze
I'm very happy, been using this company for years now. Always friendly and trustworthy. Love their work.

SERVICE

Sep 20,2019 by Carole
Melton Heating and Air Conditioning is the local company you need to call if you want knowledgeable, reliable, and trustworthy people providing you service and products that keep the temperature in your home where you like it.  

I've been a loyal customer of Melton's for nearly 20 years.  I recommend Melton's to my family and friends, and to anyone who wants the best!

Great Job

Aug 12,2019 by Teri
Thank you Jon and crew for the great job in reworking the ductwork and installing our new HVAC system.  Our 30 year old train finally bit the dust.  Best of all, the savings from the new, energy efficient system is literally paying for itself by being more than what our loan payment is each month.  Great followup after as well.  Melton's was recommended by another reputable contractor who was too booked to take on our job, so that speaks highly of their work.

Service and Repair

Aug 06,2019 by Jonathon
When our AC unit went down, our repairman Ramon quickly diagnosed the issue, took apart the machine, cleaned it, repaired it, and put it back together all while giving us helpful tips on how to better utilize the unit and easier ways to maintain it. He was very polite, courteous, and informative. I could not have asked for better service.

Outstanding Customer Service

Mar 04,2019 by Michael
In January the ignitor for my 29 year old gas furnace went out.  Who should I call?  Several companies were unable to respond for a week or more.  I called Melton's and they were here the next day.  In hours I had heat again.  I knew, however, that I was on "borrowed time".  I received six bids for a new furnace and ac unit; Melton's was the most competitive.  Brian, the sales representative, followed up and answered all of my questions.  I chose Melton's and could not be more pleased.  They promised to arrive shortly after 8:00 a.m. and would be finished by 5:00 p.m.  In fact, they were finished at 3:15 p.m.  Their work was very neat and professional.  I would highly recommend Melton's for any of your heating and AC needs.  They are a hometown firm that understands and delivers high quality customer service.

Simply Impressed

Feb 24,2017 by Stan
From the time I spoke to Brian through the install itself I have never been more impressed with a companies customer service skills and workmanship. They simply go the extra mile to make your experience a good one. From the time they arrived and took out the old then replaced it with the new was only about 5 hrs. They were meticulous and thorough. I don't take these reviews lightly so when I give them with 5 stars it truly is because they earned it. Great company with a great team representing them and that includes the office staff :) Thank you Melton's, system works great!
Stan and Pegge

Excellent customer service and response

Dec 12,2016 by Samantha
During the recent cold weather (12/9/16) we woke up to a dead furnace!  We contacted Melton's as soon as they opened and they were able to respond and repair the SAME day.  Joshua was extremely knowledgeable,  very professional and thorough.  We appreciated both the fast response (on what was one of the coldest days of the year) and the fact that we had heat before Joshua left our home.  I would recommend Melton's for their professionalism and cost.
thank you so much!

AC Installation

Sep 06,2016 by Elizabeth S
Lizz reviewed Melton's Heating & Air Conditioning, Inc. — 5 star

July 30 at 9:44am · ..

WE had a mild early summer so it was not necessary to turn our air conditioning on...so when the temp. went back up to the 90's last Sunday we found our air was a goner. I went on line and ordered up a service call from Melton's. The young repairman showed up and told us we were going to need to replace the unit. Brian came that afternoon and counseled us on what and how. During all of the week we have out of area guests staying in our very very very hot home. 
 Thursday morning we received a call from Randy at Melton's " would be able to have our new furnace and air installed on Friday morning at 8:00 AM...
I have heard horror stories of folks waiting weeks for such services to be completed.
The crew showed up on time Friday. They were polite and quickly started their jobs. I have been so impressed with the quality of service from the first contact by email on a Sunday afternoon to the Friday installations.

Thank you and please feel free to use us as a reference.
Elizabeth S 

Thank You,

Experience

Sep 01,2016 by Nanette King
My roofing contractor could not find the gas vent. I had a chimney cap put on and was concerned. ..Melton stopped by within 10 minutes and identified the vent. No charge!!!

Excellent service

May 24,2016 by Cathy Chamberlain
I had a new ductless system installed by Melton's. They were every efficient and very knowledgeable. They explained my Energy credits which helped a lot in affording a new heating and air conditioning system. Thank you very much.

Oct 22,2015 by Dick and Doris
Dear Randy & Greg,
We thank you very much for the great service you provide to us. Your installers were 
friendly, hardworking and great to have around. Your salesman, Kyle, did a great 
job steering us in the right direction.

Thank you and God Bless

Heat Pump Replacement

Sep 25,2015 by Gayle
Melton's just installed a new replacement heat pump for me. Wonderful service, timely, 
got right on it. Randy was very efficient to work with and his installers were in and out 
of here in about 4 hours, very courteous, respectful. Couldn't have asked for more

Heating Ducts Cleaned

Sep 25,2015 by Brian
Cheryl from Melton\'s came out and cleaned all the heat ducts and returns in our home. I wanted 
to express our appreciation for the friendly and professional way she treated my wife and I, 
and our home. Dealing with customers for most of my time in the telephone industry I can 
without hesitation say that Cheryl is an asset to your company. Again I cannot say enough nor 
totally express how pleased my wife and I were treated and pleased with the work that was done. 

Thank You so very much for a job well done.
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